Once we receive the referral from your dental office we will contact you as promptly as possible to introduce ourselves and set up your consultation with Dr. Song. Once we get closer to your scheduled appointment we will give you a friendly reminder and also confirm your day and time. Please note that our schedule can often change slightly so we will be sure to keep you informed to avoid any necessary wait times.
That being said, please let us know how you would prefer us to confirm your appointments, we offer a friendly call, email or even text!
If you are a patient of KelownaPerio and you have pain or an emergency situation, every attempt will be made to see you that day.
We try to stay on schedule to minimize waiting at the time of your appointment. Referral of emergency patients can cause delays to the schedule, and your understanding and patience are very much appreciated.